Reminder Emails Time

  • Arbind Bhagat
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9 months 3 weeks ago #167494 by Arbind Bhagat
Reminder Emails Time was created by Arbind Bhagat
I see that we can setup reminder emails to go x days before/after event.

(1) If the event start date is 2024 June 25 4PM, when exactly (what date and TIME) will the reminder go out if I set it to go 2 days before the event?

(2) For the above event, when exactly (Date and TIME) the reminder goes out if I set it to go 0 days before/after event?

(3) Is it possible to control the exact time as well somehow?

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9 months 3 weeks ago #167498 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Emails Time
Hello

1. It uses date comparision, so as soon as the current date time compare with the event date has less than 2 days, then it will be sent. I will have to check it but in this example, I guess it will be starting from 23 June 00:00. Of course, it depends on when the process is being triggered too (the first person during the period access to the site or the first time the cron job is triggered)

If you want it to be more accurate, you should set that parameter to certain number of hours

2. 0 mean no reminders will be sent

3. It is not possible to control exactly time. However, you can control duration (at what time durations in the day) the reminder will be sent. See docs.joomdonation.com/eventsbooking/basi...reminder-emails-sent

Regards,

Tuan

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9 months 3 weeks ago #167499 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reminder Emails Time
To make the process more reliable, better setup cron job docs.joomdonation.com/eventsbooking/basi...eminder#use-cron-job

Regards,

Tuan

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