EB Menu Item - Manage Registrants - Loose buttons when scrolling

  • David Unwin
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9 months 3 weeks ago #167448 by David Unwin
We use manage registrants menu to check people in for our events.
Most of our events have 40 - 60 people 
When we bring up the menu item, if we scroll down we loose the buttons at the top such as Check in. This means if we scroll down to select a registrant, we have to select it and then scroll back to hit the button. Is it possible not to lose the buttons when scrolling? See screenshots
Before Scroll
 
After scrolling, buttons not visible
 
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    9 months 3 weeks ago #167460 by Tuan Pham Ngoc
    Hi David

    Could be something from the template here. Could you please switch that menu item to Joomla core template to see if the issue still happens?

    I just want to narrow down the to see what's the actual reason of this issue here

    Regards,

    Tuan

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    • David Unwin
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    9 months 3 weeks ago - 9 months 3 weeks ago #167474 by David Unwin
    Hi Tuan,
    I assigned the default Joomla 4 template Cassopedia to the menu Item and I got the same result. See screenshots. Exactky same problem, the buttons disappear on scrolling.
    Kind regards
    David
    Before Scroll
     

    After Scrolling
     
  • Last edit: 9 months 3 weeks ago by David Unwin.

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    9 months 3 weeks ago #167475 by Tuan Pham Ngoc
    Hi David

    For this, could you please submit a support ticket sending us super user account of your site and link to that page

    I will have my template developer to look at it and get it sorted for you

    Regards,

    Tuan

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    • David Unwin
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    9 months 3 weeks ago #167476 by David Unwin
    Thanks Tuan,
    Support Ticket  #137594 created
    Kind regards
    David 

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    9 months 3 weeks ago #167477 by Tuan Pham Ngoc
    Thanks David. Sunday evening here, so my template developer will check it on tomorrow morning

    Regards,

    Tuan
    The following user(s) said Thank You: David Unwin

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