Registrants not showing old events

  • Heather Baggaley
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9 months 4 weeks ago #167251 by Heather Baggaley
Registrants not showing old events was created by Heather Baggaley
Hi There
I need to download some info regarding events earlier this year for taxes etc... but cannot  filter for past events on the registrants page (export) and the option is not showing for those past events.
Have I inadvertently turned something off in the config?
Many thanks

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  • Tuan Pham Ngoc
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9 months 4 weeks ago #167278 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants not showing old events
Hi

Go to Events Booking -> Configuration, set Hide Past Events From Events Dropdown config option to No and you should see these past events from dropdown

Regards,

Tuan

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  • Heather Baggaley
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9 months 3 weeks ago #167339 by Heather Baggaley
Replied by Heather Baggaley on topic Registrants not showing old events
Hi
I did that last week and still cannot get older events from the registrants menu - I need to download invoices from an event last Saturday.
Many thanks

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  • Tuan Pham Ngoc
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9 months 3 weeks ago #167381 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants not showing old events
That's strange. Could you please submit a support ticket so that I can check it directly on your site?

Tuan

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