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Registrants not showing old events
- Heather Baggaley
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9 months 4 weeks ago #167251
by Heather Baggaley
Registrants not showing old events was created by Heather Baggaley
Hi There
I need to download some info regarding events earlier this year for taxes etc... but cannot filter for past events on the registrants page (export) and the option is not showing for those past events.
Have I inadvertently turned something off in the config?
Many thanks
I need to download some info regarding events earlier this year for taxes etc... but cannot filter for past events on the registrants page (export) and the option is not showing for those past events.
Have I inadvertently turned something off in the config?
Many thanks
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- Tuan Pham Ngoc
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9 months 4 weeks ago #167278
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants not showing old events
Hi
Go to Events Booking -> Configuration, set Hide Past Events From Events Dropdown config option to No and you should see these past events from dropdown
Regards,
Tuan
Go to Events Booking -> Configuration, set Hide Past Events From Events Dropdown config option to No and you should see these past events from dropdown
Regards,
Tuan
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- Heather Baggaley
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9 months 3 weeks ago #167339
by Heather Baggaley
Replied by Heather Baggaley on topic Registrants not showing old events
Hi
I did that last week and still cannot get older events from the registrants menu - I need to download invoices from an event last Saturday.
Many thanks
I did that last week and still cannot get older events from the registrants menu - I need to download invoices from an event last Saturday.
Many thanks
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- Tuan Pham Ngoc
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9 months 3 weeks ago #167381
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants not showing old events
That's strange. Could you please submit a support ticket so that I can check it directly on your site?
Tuan
Tuan
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