Update custom field

  • François Esposito
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10 months 1 hour ago #167238 by François Esposito
Update custom field was created by François Esposito
Hi Tuan
In my site, on event booking I have a custom field dependent on a user custom field. The link works well: when a user registers for an event, the customized field is retrieved in the registration details. On the other hand, if the value of this field changes in the user, it does not change in the registration!
Can this problem be remedied?
I would at least like the value to update when I make a list of registrants...
Sincerely
François

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9 months 4 weeks ago #167240 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update custom field
Hi François

I do not understand exactly how you did to make "if the value of this field changes in the user". Could you please explain more details about the process?

Regards,

Tuan

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9 months 4 weeks ago #167261 by François Esposito
Replied by François Esposito on topic Update custom field
Hi Tuan,

The process is as follows:
A user has a golf index value of 21.
He registers on May 1st for an event booking event which takes place on May 20th. In the list of registered users we find the user with an index of 21.
On May 10, this user participates in a golf competition which allows him to lower his index to 19. Through an external process I retrieve this new index and update his index in his user profile. On May 19, when I want to list my participants for the May 20 event, the user concerned is still with an index of 21.
How can I keep my index in event booking up to date?

Regards,
François

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9 months 4 weeks ago #167284 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update custom field
Hi François

Basically, the data stored in Events Booking is independent with the data stored in user profile

So if you want the change to data from user profile updates data in Events Booking, then you will need to develop a plugin to handle that

Regards,

Tuan

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9 months 4 weeks ago #167296 by François Esposito
Replied by François Esposito on topic Update custom field
Hi Tuan
I suspected a little ! Can you develop this plugin for me?
I want editing the user profile data to update the data in the event booking only for events that have not yet passed.
Regards
François

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9 months 4 weeks ago #167298 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Update custom field
Hi François

Yes. I can do that. Could you please submit a support ticket sending us super user account of your site? I would like to take a quick look at your setup first before giving you quotation

Tuan

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