Stripe payment occasionally hangs indefinitely

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10 months 3 weeks ago #166819 by David Unwin
Replied by David Unwin on topic Stripe payment occasionally hangs indefinitely
We have had 1 user report this problem a week or so ago with Stripe (when user pressed Process Registration, it just hung), but we could not reproduce it. When the user went back in, it worked fine. very strange.

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10 months 3 weeks ago #166823 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe payment occasionally hangs indefinitely
@Sixella From my experience, it usually causes by a plugin like JCH Optimize, or a setting in the template which process/compress JS

If you can find and turn off the setting, the error will be gone. But if you cannot figure out, then use the modified code is also not bad

Tuan

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10 months 3 weeks ago #166826 by Sixella
Ok,
May bee you can write this on official documentation ?

it's was very good

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10 months 3 weeks ago #166827 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe payment occasionally hangs indefinitely
Could you please explain exactly what you want me to write? The code modification you suggested?

Regards,

Tuan

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10 months 3 weeks ago #166828 by Sixella
No, I just wanted to say that if you know that plugins like JCH Optimize or other JS code compressors can affect the performance of payment plugins or the whole component in general, it would be worth mentioning in the documentation under docs.joomdonation.com/membershippro/troubleshooting .

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