Images Not displaying on Submit Event

  • Heather Baggaley
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1 year 4 months ago #162701 by Heather Baggaley
Images Not displaying on Submit Event was created by Heather Baggaley
Hi
I have been going around in circles. 
At first there was no way to add text in the description boxes when submitting a event - I configured JCE editor profile for front end submission, which then allowed for text to be added. I changed the JCE editor profile so that images could only be accessed by each com-eventbooking user - no access to other files or folders. 
The image is not displayed upon saving. I have changed permissions per guidelines for both extensions but cannot work out why images are not being saved on saving.
Any help appreciated.
Thanks In advance

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1 year 4 months ago #162703 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Images Not displaying on Submit Event
Where should the image being displayed? Could you please make a screenshot ?

Tuan

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  • Heather Baggaley
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1 year 4 months ago #162704 by Heather Baggaley
Replied by Heather Baggaley on topic Images Not displaying on Submit Event
Images on not displayed either on the event description (backend superuser view event booking) or when saving as a front end submission.
Attachments:

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1 year 4 months ago #162705 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Images Not displaying on Submit Event
The selected image won't be displayed on Short Description of the event. However, the image should be displayed when users view that event on frontend of your site

Could you please check to see if it works ?

Tuan

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1 year 4 months ago #162706 by Heather Baggaley
Replied by Heather Baggaley on topic Images Not displaying on Submit Event
Hi
I have checked and no it does not appear when viewing event detail on front end of site.
I think people would expect any images to display in the editor - otherwise they would think the system broken and how can they edit if they can't see them.
Additionally I have now found I am unable to upload thumb image and just get internal server error message 

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1 year 4 months ago #162709 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Images Not displaying on Submit Event
Hello

1. No, the uploaded image won't be displayed in the editor, it is not working like that. It is a separate file and not being displayed in the article

2. I don't know why uploaded image is not being displayed in the frontend

So for the issue you are having, please submit a support ticket sending us:

- Super user account of your site
- Sending me link to event page which image should be displayed but it is not
- Also, send me link to the page which I can upload image and see the server error message

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

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