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Captcha spinning and erroring out when students try to register for a class

  • Joy Hanawa
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1 year 4 months ago #162240 by Joy Hanawa
Captcha spinning and erroring out when students try to register for a class was created by Joy Hanawa
Hi,
I know my site is out of date,  If I update will that resolve the captcha issue?

MASSETI.COM

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1 year 4 months ago #162241 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha spinning and erroring out when students try to register for a class
As replied via email, I switched your site to use invisiable recaptcha and it looks good now

Please check to see if it works well for you. It's not a problem with Events Booking but with the recaptcha in general. The "I'm not a robot" Checkbox is not working anymore

Tuan
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1 year 4 months ago #162242 by Joy Hanawa
Replied by Joy Hanawa on topic Captcha spinning and erroring out when students try to register for a class
You are amazing! Thank you.

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1 year 4 months ago #162243 by Joy Hanawa
Replied by Joy Hanawa on topic Captcha spinning and erroring out when students try to register for a class
As per my email, I am getting past the captcha now, which is great, but am getting an "Invalid verification code entered" error message.

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1 year 4 months ago #162246 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha spinning and erroring out when students try to register for a class
Hi Joy

As mentioned, look like there is some changes in Google Recaptcha recently and it causes the error

For the time being, maybe disable captcha in Events Booking or installing a different captcha plugin extensions.joomla.org/tags/captcha/

Regards,

Tuan

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1 year 4 months ago #162299 by Dryfive
Replied by Dryfive on topic Captcha spinning and erroring out when students try to register for a class
There has been mention on various forums that Mootools needs to be disable, if that helps in troubleshooting.

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1 year 4 months ago #162301 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha spinning and erroring out when students try to register for a class
The extension actually does not use Mootools. So if that's the case, it is used by something else on your site. There is a plugin extensions.joomla.org/extension/mootools-enabler-disabler/ allows you to disable mootools if it is needed

Tuan

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1 year 4 months ago #162430 by Dryfive
Replied by Dryfive on topic Captcha spinning and erroring out when students try to register for a class
This seems to fix the issue:

comment out line 63 to remove Mootools in "./libraries/cms/html/behavior.php"

From this post: forum.joomla.org/viewtopic.php?f=708&p=3706947

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1 year 4 months ago #162431 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha spinning and erroring out when students try to register for a class
Thanks Dryfive for the information. After removing, please check and make sure the page is still working as expected

(There might be something on the page depends on mootools)

Tuan

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