Event booking dashboard loading very slow

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1 year 4 months ago #162220 by sat nag
Hello,
I have Joomla 4.4 and event booking 4.6.1 site.
In admin, Event booking dashboard loading very slow..it is taking more than 90 seconds.
other components load very fast.
Whats the reason of loading slow this component ?
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1 year 4 months ago #162223 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking dashboard loading very slow
Hello

I heard that it causes by webkit (hmm, I don't remember exactly the name, something from Yootheme)

Do you use something like that on your site? Users said when they disable it, it is fast again

Tuan

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1 year 4 months ago #162226 by sat nag
Replied by sat nag on topic Event booking dashboard loading very slow
I am not using webkit or any module from Yootheme.

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1 year 4 months ago #162234 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking dashboard loading very slow
In this case, I will have to check it directly on your site to see why it is being slow like that. You can submit a support ticket sending us super user account of your site and link to the page which we can see the issue

We will check to see why the issue happens and get it sorted

Regards,

Tuan

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1 year 4 months ago #162250 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking dashboard loading very slow
Not sure if it is same site with the site from one of my client but it is very similar to me. For that site, it seems the problem comes from the server somehow.

I tried to export the database tables from the site and import to my local computer for testing purpose :

- On the server, it takes 88 seconds to execute the SQL
- On my local computer, for the same SQL commands, it takes only 0.444 seconds

So the slowness here is somehow related to server and you need to contact hosting provider and ask them to check it

Tuan

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1 year 4 months ago #162251 by sat nag
Replied by sat nag on topic Event booking dashboard loading very slow
nhemt.com/
for this site you checked ?

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1 year 4 months ago #162252 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event booking dashboard loading very slow
Yes !

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