Help/advice setting up worldPay plugin???

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14 years 2 months ago #7636 by Paulrivers
Help/advice setting up worldPay plugin??? was created by Paulrivers
Hi,

Trying to get the worldPay plugin working right.

I have run a transaction though WorldPay in TEST mode, and the WorldPay site reports that the test payment was successful, and I get a confirmation email from the worldPay site OK. So far so good.

BUT - in the WorldPay site, once I get the "payment successful" page up, it's at a dead-stop. There's no-where else to go, no links back to my site. also, the registration is not showing in Eventbooking.

Help!!!
driving me crazy trying to find how to solve this!

Regards

Paul Rivers

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14 years 2 months ago - 14 years 2 months ago #7637 by Paulrivers
Replied by Paulrivers on topic Re: Help/advice setting up worldPay plugin???
a quick update to this - it seems the registrants ARE getting put into the database, but the "published" field is set to 0 so they are not visible and don't appear in the event booking or appear in the registrants list. Am I doing something wrong here??

It seems that the registrants list doesn't show unpublished items. If I go into the database, and manually edit a registrant to 1, it shows on the list. If I then unpublish the registrant by clicking on the tick - they can't be seen again whatever I try!
Last edit: 14 years 2 months ago by Paulrivers. Reason: problem update

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14 years 2 months ago - 14 years 2 months ago #7651 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Help/advice setting up worldPay plugin???
Hi Paul

We need to do an additional settings in Worldpay. Please follow this instructions :

Login to merchant account at worldpay, edit the installation, in the Payment Response URL textbox, enter http://YOUR_SITE_URL/index.php?option=com_eventbooking&task=payment_confirm&payment_method=os_worldpay, for example, joomdonation.com/index.php?option=com_ev...t_method=os_worldpay


After making this settings, everything should work fine .

Thanks,

Tuan
Last edit: 14 years 2 months ago by Tuan Pham Ngoc.

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14 years 2 months ago #7654 by Paulrivers
Replied by Paulrivers on topic Re: Help/advice setting up worldPay plugin???
Hi Tuan,

Thanks for the fast reply.

Yes, this solved the problem. Registrants paying through WorldPay are now showing correctly in the site. (Did I miss this in the documentation - I didn't see it anywhere).

One users have paid, though, WorldPay doesn't redirect them back to my client's site, so they have to reload the site. Am I right in thinking that this is a WorldPay thing?

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14 years 2 months ago #7671 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Help/advice setting up worldPay plugin???
Hi Paul

Yes, this is one of the limitation of Worldpay and Event Booking has no way to alter it .

Thanks,

Tuan

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14 years 2 months ago #7677 by Paulrivers
Replied by Paulrivers on topic Re: Help/advice setting up worldPay plugin???
Hi Tuan,

That's a shame that a limitation in the worldPay services makes the user experience not so good in what is otherwise a superb Joomla extension.

I was thinking... how about an option to open the WorldPay payment page in a new window?
I tried it by hand-modifying your code and it works, though the user has to confirm, if they have a pop-up blocker running (so, again, not ideal). Also the "Please wait while passing to worldPay message could include a "press here to continue when payment is completed" button to return to the event booking.

Just a thought, but thanks for your prompt support!

Paul rRvers

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14 years 1 month ago #8176 by MattElliott
Replied by MattElliott on topic Re: Help/advice setting up worldPay plugin???
Hi Paul,

I think you may be able to help me (I can't get hold on Tuan)...How have you got your document seller to link to worldpay? Mine stops at the "process" button front end and just shows a 500 error... I'm franticly trying to sort this. Do you have any suggestions?

Thanks in advance

Matt

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14 years 1 month ago #8202 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Help/advice setting up worldPay plugin???
@ Matt :

I replied you via support ticket system. Could you please check and reply me ? It should work well now !

Thanks,

Tuan

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