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Stripe checkout plugin with group bookings
- Alistair Doig
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1 year 5 months ago #161506
by Alistair Doig
Stripe checkout plugin with group bookings was created by Alistair Doig
Hi,
I am migrating to using Stripe and have been using your plugin for a while with individual bookings but can't get it to work with group bookings.
Could you please tell me where the payment plugin logs are, or is there is a particular field it is looking for? Both individual and group registrations include the email address field.
The error I get is: "Call to undefined method os_stripecheckout::getPaymentCompleteUrl()"
I am still on Event Booking 4.0.1
I am migrating to using Stripe and have been using your plugin for a while with individual bookings but can't get it to work with group bookings.
Could you please tell me where the payment plugin logs are, or is there is a particular field it is looking for? Both individual and group registrations include the email address field.
The error I get is: "Call to undefined method os_stripecheckout::getPaymentCompleteUrl()"
I am still on Event Booking 4.0.1
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- Alistair Doig
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1 year 5 months ago - 1 year 5 months ago #161508
by Alistair Doig
Replied by Alistair Doig on topic Stripe checkout plugin with group bookings
Unfortunately, updating from 4.4.2 to 4.5.0 breaks individual payments too so I have reverted back to 4.4.2
Looking at my stripe account, it is saying the cusomer email is blank:"customer_email": "",
What I have is the email only showing for the first group member and had previously tried to change the event settings to only certain events, but it defaults back to ALL events. However, there appears to be something internal that isn't defaulting back to ALL because I have to explicitly change it to ALL for the email to be picked up during checkout.
Sorry for the confusion.
Looking at my stripe account, it is saying the cusomer email is blank:"customer_email": "",
What I have is the email only showing for the first group member and had previously tried to change the event settings to only certain events, but it defaults back to ALL events. However, there appears to be something internal that isn't defaulting back to ALL because I have to explicitly change it to ALL for the email to be picked up during checkout.
Sorry for the confusion.
Last edit: 1 year 5 months ago by Alistair Doig. Reason: Have got it working, but I am not sure how.
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- Tuan Pham Ngoc
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1 year 5 months ago #161517
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout plugin with group bookings
Hello
From what I see, you got error because you are using old version of Events Booking, so the payment plugin is not compatible
So please first updating your site to latest version of Events Booking, then the payment plugin and the error will be gone
Regards,
Tuan
From what I see, you got error because you are using old version of Events Booking, so the payment plugin is not compatible
So please first updating your site to latest version of Events Booking, then the payment plugin and the error will be gone
Regards,
Tuan
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- Alistair Doig
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1 year 5 months ago #161577
by Alistair Doig
Replied by Alistair Doig on topic Stripe checkout plugin with group bookings
Ah, I'll just have to stick with the out of date stripe plugin then as my subscription has expired for EB.
I guess that means the latest plugin for my version of membership pro will also not work as that is only 2.21.1. Looks like I'll keep using paypal for now after all
.
I guess that means the latest plugin for my version of membership pro will also not work as that is only 2.21.1. Looks like I'll keep using paypal for now after all

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- Tuan Pham Ngoc
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1 year 5 months ago #161578
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout plugin with group bookings
Hi Alistair
Unfortunately, you will need to use latest version of the extensions and the payment plugins to work together. I hope you can update it ASAP
Regards,
Tuan
Unfortunately, you will need to use latest version of the extensions and the payment plugins to work together. I hope you can update it ASAP
Regards,
Tuan
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- Martins
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6 months 3 weeks ago - 6 months 3 weeks ago #168710
by Martins
Replied by Martins on topic Stripe checkout plugin with group bookings
Last edit: 6 months 3 weeks ago by Martins.
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- Tuan Pham Ngoc
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6 months 3 weeks ago #168717
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout plugin with group bookings
Hi Martins
You can go to joomdonation.com/support-tickets.html , submit a support ticket letting us know the email you used to purchase the product so that I can find order and assign it to your account
Regards,
Tuan
You can go to joomdonation.com/support-tickets.html , submit a support ticket letting us know the email you used to purchase the product so that I can find order and assign it to your account
Regards,
Tuan
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