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- "error" when selecting an option in an event
"error" when selecting an option in an event
- DUVERT Patrice
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2 months 1 week ago #160868
by DUVERT Patrice
"error" when selecting an option in an event was created by DUVERT Patrice
Hi,
I don't know if its related to the last version of Events Booking or something else.
It's a website hosted on a "World Pro LiteSpeed" server on PlanetHoster.
When the component LiteSpeed Cache is set to turn it on, it's not possible to choose an option in the event.
The console says "https://**********.com/index.php?option=com_eventbooking&task=register.calculate_individual_registration_fee&Itemid=939" created an error 500.
If I turn off the LiteSpeed Cache, no error happens. OK.
But if the component is on, and the debug too, the error disappears. Why???
Do you have any idea why this happens when debugging is enabled? I can't leave this debugging on so I can use the Litspeed cache...
Thanks for your help
I don't know if its related to the last version of Events Booking or something else.
It's a website hosted on a "World Pro LiteSpeed" server on PlanetHoster.
When the component LiteSpeed Cache is set to turn it on, it's not possible to choose an option in the event.
The console says "https://**********.com/index.php?option=com_eventbooking&task=register.calculate_individual_registration_fee&Itemid=939" created an error 500.
If I turn off the LiteSpeed Cache, no error happens. OK.
But if the component is on, and the debug too, the error disappears. Why???
Do you have any idea why this happens when debugging is enabled? I can't leave this debugging on so I can use the Litspeed cache...
Thanks for your help
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- Tuan Pham Ngoc
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2 months 1 week ago #160869
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "error" when selecting an option in an event
Hello
For this, we will have to check it directly on your site to see what's wrong and get it sorted. Could cause by wrong custom fee fields setup somehow
Please submit a support ticket sending us super admin account of your site and link to the page which we can see the issue
I will check to see why the issue happens and get it sorted
Regards,
Tuan
For this, we will have to check it directly on your site to see what's wrong and get it sorted. Could cause by wrong custom fee fields setup somehow
Please submit a support ticket sending us super admin account of your site and link to the page which we can see the issue
I will check to see why the issue happens and get it sorted
Regards,
Tuan
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- DUVERT Patrice
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2 months 1 week ago #160870
by DUVERT Patrice
Replied by DUVERT Patrice on topic "error" when selecting an option in an event
Thanks Tuan, I will do it.
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- Tuan Pham Ngoc
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2 months 1 week ago #160883
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "error" when selecting an option in an event
Thanks. After checking it, look like the issue comes from LiteSpeed Cache component. Please check your support ticket to see my details response from there
Regards,
Tuan
Regards,
Tuan
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