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What steps can I take to address this issue?

  • DanWade
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3 years 1 month ago - 3 years 1 month ago #160188 by DanWade
What steps can I take to address this issue? was created by DanWade
Even though I have accurately configured the time zone settings in System>Global Configuration>Server>Local Settings, the reminder emails are still being triggered 1 hour too early. What steps can I take to address this issue?
Last edit: 3 years 1 month ago by DanWade.

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3 years 1 month ago #160203 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic What steps can I take to address this issue?
Hello

Could you please send me a screenshot of your reminder setup inside the event so that I can take a quick look ?

If it is always 1 hour to early like that, maybe increased the reminder setup by one hour for the time being ?

Tuan

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