Payment Plugin Change not working on existing Events

  • David Unwin
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2 years 6 months ago #159613 by David Unwin
We have just installed the Stripe Checkout Payment plugin to replace PayPal.
When I create a new event the Stripe Payment plugin is used. However on all existing events the PayPal plugin is still used.
I have set the Stripe plugin to be used on each Event Category.
Is there something else I have to do get the Stripe Checkout plugin active on all existing events?
Kind regards
David
 

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2 years 6 months ago #159618 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
Hi David

It could be because you choose PayPal payment plugin for all existing events

So edit your existing events, set Payment Methods to All Payment Methods (instead of only select PayPal payment method from there) and it should work

Tuan

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  • David Unwin
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2 years 6 months ago #159620 by David Unwin
Hi Tuan,
I had a horrible feeling that might be the issue. This means I have a few hundred events to change we run 5-6 events every day from now until the middle of September!!
Some are repeating events, which won't be too bad, but others aren't is there any database code I could run to do a mass change? We will only use Stripe from now on.
David

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2 years 6 months ago #159621 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
Hi David

Submit a support ticket sending us super admin account of the site. I will run a query to update it for all events for you

Regards,

Tuan

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  • David Unwin
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2 years 5 months ago #159660 by David Unwin
This problem was nothing to do with the plugin
It was an error on my part making a mistake on the webhook url for our website.
Tuan, very kindly corrected my mistake.
Again great support rom Tuan
David

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2 years 5 months ago #159662 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
You're welcome !

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