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Payment Plugin Change not working on existing Events
- David Unwin
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2 years 6 months ago #159613
by David Unwin
Payment Plugin Change not working on existing Events was created by David Unwin
We have just installed the Stripe Checkout Payment plugin to replace PayPal.
When I create a new event the Stripe Payment plugin is used. However on all existing events the PayPal plugin is still used.
I have set the Stripe plugin to be used on each Event Category.
Is there something else I have to do get the Stripe Checkout plugin active on all existing events?
Kind regards
David
When I create a new event the Stripe Payment plugin is used. However on all existing events the PayPal plugin is still used.
I have set the Stripe plugin to be used on each Event Category.
Is there something else I have to do get the Stripe Checkout plugin active on all existing events?
Kind regards
David
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- Tuan Pham Ngoc
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2 years 6 months ago #159618
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
Hi David
It could be because you choose PayPal payment plugin for all existing events
So edit your existing events, set Payment Methods to All Payment Methods (instead of only select PayPal payment method from there) and it should work
Tuan
It could be because you choose PayPal payment plugin for all existing events
So edit your existing events, set Payment Methods to All Payment Methods (instead of only select PayPal payment method from there) and it should work
Tuan
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- David Unwin
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2 years 6 months ago #159620
by David Unwin
Replied by David Unwin on topic Payment Plugin Change not working on existing Events
Hi Tuan,
I had a horrible feeling that might be the issue. This means I have a few hundred events to change we run 5-6 events every day from now until the middle of September!!
Some are repeating events, which won't be too bad, but others aren't is there any database code I could run to do a mass change? We will only use Stripe from now on.
David
I had a horrible feeling that might be the issue. This means I have a few hundred events to change we run 5-6 events every day from now until the middle of September!!
Some are repeating events, which won't be too bad, but others aren't is there any database code I could run to do a mass change? We will only use Stripe from now on.
David
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- Tuan Pham Ngoc
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2 years 6 months ago #159621
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
Hi David
Submit a support ticket sending us super admin account of the site. I will run a query to update it for all events for you
Regards,
Tuan
Submit a support ticket sending us super admin account of the site. I will run a query to update it for all events for you
Regards,
Tuan
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- David Unwin
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2 years 5 months ago #159660
by David Unwin
Replied by David Unwin on topic Payment Plugin Change not working on existing Events
This problem was nothing to do with the plugin
It was an error on my part making a mistake on the webhook url for our website.
Tuan, very kindly corrected my mistake.
Again great support rom Tuan
David
It was an error on my part making a mistake on the webhook url for our website.
Tuan, very kindly corrected my mistake.
Again great support rom Tuan
David
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- Tuan Pham Ngoc
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2 years 5 months ago #159662
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Plugin Change not working on existing Events
You're welcome !
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