Cart feature not working

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2 years 6 months ago - 2 years 6 months ago #159586 by Walter
Cart feature not working was created by Walter
Hi,

using EB for two years, latest 4.5.1.
On my testwebsite have changed "Activate Shopping Cart" to YES.
But nothing changes, the cart module says "empty".
Connot add an event to the cart.
Not Add to cart button or something like this.

The docs tell "Activate Shopping Cart: If you want your's registrants to be able to register for serveral events within one checkout, set this config option to Yes. If you enable this feature, please make sure to publish the cart update plugin."

I cannot find this plugin?!

Thanks for your help!
Last edit: 2 years 6 months ago by Walter.

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2 years 6 months ago #159593 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cart feature not working
Hello Walter

What is the link to the page which users can see your events ? Normally, next to each event, there is a Register button to allow clicking on to add events to cart

Don't you see this button?

Regards,

Tuan

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2 years 6 months ago - 2 years 6 months ago #159594 by Walter
Replied by Walter on topic Cart feature not working
There is the Register button (I called it "Tickets") and the Details button.
Last edit: 2 years 6 months ago by Walter.

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2 years 6 months ago #159596 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cart feature not working
Hello

From what I see, you are using Ticket Types plugin to define multiple ticket types for your event

For this, it is not possible to use shopping cart. If you want to use shopping cart, you will need to disable Ticket Types.

If you use Ticket Types, you need to disable shopping cart. Ticket Types and shopping cart cannot work together

Tuan

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2 years 6 months ago #159598 by Walter
Replied by Walter on topic Cart feature not working
It works now, thank you

So the "cart plugin" mentioned in the docs - is it missing?

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2 years 6 months ago #159605 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cart feature not working
Hi Walter

Could you send me the link to that doc? We do not have cart plugin anymore. So the doc could be outdated and need to be updated

Regards,

Tuan

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2 years 6 months ago #159614 by Walter
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2 years 6 months ago #159617 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cart feature not working
Thanks Walter. Updated the documentation to remove the update card plugin requirement

Regards,

Tuan
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