Redirect

  • Robert Banniza
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1 year 9 months ago #159238 by Robert Banniza
Redirect was created by Robert Banniza
Hi I am using Joomla 4.3.2, and event booking 4.5.0
since 2-3 days when I click on the front-page in the event description the register button I am redirected (303) back to the event description... I double checked the redirect plugin from Joomla but can't find any issue. This happens on both registration types (individual and group). 
Event is published and open to take registrations... any idea?

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1 year 9 months ago #159243 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Redirect
Hi Robert

There must be something special on your site causing the error. Please submit a support ticket sending us super admin account of your site and let me know step by step what I need to do to see the error

I'm going to check to see why the issue happens and get it sorted

Regards,

Tuan

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  • Robert Banniza
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1 year 9 months ago #159245 by Robert Banniza
Replied by Robert Banniza on topic Redirect
I found the reason. It’s my fault. I where using Ticket types with a valid period and the last option became invalid.
After extending the validperiod it works again.

Could you bring here, in future, an error message if no valid ticket type is configured.

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1 year 9 months ago #159246 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Redirect
Yes Robert. The error message should be more clear in this case

Tuan

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