Pb with cart

  • pascal cottinet
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1 year 11 months ago - 1 year 11 months ago #157975 by pascal cottinet
Pb with cart was created by pascal cottinet
Good morning,

I have been a client of Event Booking for 2 years and I am delighted.
I have a small problem with the shopping cart.

When a customer clicks on "buy or add to cart", the screen becomes gray and remains frozen in gray, if the customer does not click anywhere in the screen, the screen remains gray. The customer does not realize that the product has been added to the cart.

Would it be possible that the gray color is deactivated after 1 or 2 seconds or even better, generate an information message "your event has been successfully placed in the cart"

 
Last edit: 1 year 11 months ago by pascal cottinet.

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1 year 11 months ago #157977 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pb with cart
Hmm

When users add events to cart, there should be a popup displaying events added to cart. If it is not working like that, maybe there is some conflict on your site causing the issue

In this case, please submit a support ticket sending us super admin account of the site and link to the page which I can see your events. I will check to see why the issue happens and get it sorted

Tuan

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  • pascal cottinet
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1 year 11 months ago #157979 by pascal cottinet
Replied by pascal cottinet on topic Pb with cart
It's done

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1 year 11 months ago #157985 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pb with cart
Thanks. Will check and reply you via support ticket

Regards,

Tuan

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