Registrants List - Remove non completed transactions

  • David Unwin
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4 months 4 weeks ago #157927 by David Unwin
I know there is an answer to this as we used it on our old Events Booking Site before we did a major upgrade and re-installed EB
When a user books an event and they don't complete payment, their registration still appears in the list but with STATUS not ticked. See screenshot.
I am sure there is a EB Plugin or setting where you can set a time limit as how long these records remain before they are deleted.
I can't see it in the EB documentation.
Tuan, Can you remind me where the setting or plugin is?
Thanks David
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4 months 4 weeks ago #157929 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants List - Remove non completed transactions
Hi David

Go to Events Booking -> Configuration, set Show Incomplete Payment Records config option to No and these records won't be displayed

Tuan
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4 months 4 weeks ago #157930 by David Unwin
Thanks Tuan, very much appreciated
David
For anybody else with same request, go to Configuration, Then click on Themes tab. Then on that tab go to Registrations Management and set Show Incomplete Payment Records to NO

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