Date formats are different in registration emails - how to fix

  • Deborah Petersen
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2 years 1 month ago #156724 by Deborah Petersen
I have an event with both Individual and Group registration. In the confirmation emails that go out for an Individual registration the event date shows as mm/dd/yyyy in both the user and the admin emails. In the confirmation emails for a Group registration the date is displayed as mm/dd/yyyy + time.

Both should be coming from the "User Email Body (Offline Payment)" email template under the Messages tab in my event. This text of the message is simple and gets registration info from [REGISTRATION_DETAIL]

Why are the dates displaying differently and how can I get rid of the time information? There must be something in the Event Booking backend that is doing this.
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2 years 1 month ago #156728 by Tuan Pham Ngoc
Hi

This is a special case when the time of the date is 00:00:00. I just updated code the extension a bit to handle that. Please access to My Downloads menu item, download latest package, upgrade it to your site.

Then it will work as expected

Regards,

Tuan

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  • Deborah Petersen
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2 years 1 month ago #156731 by Deborah Petersen
Thank you, however I get an error when installing the zip file.  See attached.
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2 years 1 month ago #156732 by Tuan Pham Ngoc
Guess you forgot to unzip the package before installing? Note that the name of the package contains unzip_first. See eventbookingdoc.joomservices.com/getting-started/installation for instructions

Regards,

Tuan

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  • Deborah Petersen
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2 years 1 month ago #156733 by Deborah Petersen
Oops. Sorry, I did not see that in the title of the file. It works now.

Thank you!

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2 years 1 month ago #156734 by Tuan Pham Ngoc
Great. Thanks for confirming.

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