Event Reminder Fields Not Appearing

  • Kaitie
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2 years 4 months ago #155401 by Kaitie
Event Reminder Fields Not Appearing was created by Kaitie
Hello,

I have the Events Booking - Reminder plugin published and I don't see the reminder fields on the Basic info tab within the events. Is Basic info where they should be?

I attached a screenshot of the setting in the plugin, I believe they're the defaults.

Joomla 3.10.11
EB 4.3.0

Thank you,
Kaitie
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2 years 3 months ago #155403 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Reminder Fields Not Appearing
Hello

Maybe it is because the fields were configured to be turned off. Please go to Events Booking -> Configuration, look at Backend Submit Event Form, set the following options to Yes and check it again:

- Show Send First Reminder
- Show Send Second Reminder
- Show Send Third Reminder

That should address the issue

Regards,

Tuan

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2 years 3 months ago #155416 by Kaitie
Replied by Kaitie on topic Event Reminder Fields Not Appearing
Thank you - that's exactly what it was.

I have a second question now.  Is it possible to have translations for the reminders? I do not see the fields on the Translation tab.

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2 years 3 months ago #155422 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event Reminder Fields Not Appearing
Not sure what translation you are talking about? If you are talking about translating reminder emails messages, then Yes, it is supported

Tuan

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