Problem downloading registrants

  • Philip Bennett
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2 years 7 months ago #153581 by Philip Bennett
Problem downloading registrants was created by Philip Bennett
After the last update to Eventsbooking, I cannot export the registrants, I get the error "Class "ZipArchive" not found"
Phil

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2 years 7 months ago #153584 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem downloading registrants
Hello Phil

It is not related to the update. The issue happens because one library is not enabled in your hosting account

Please contact your hosting provider, ask them to enable Zip library www.php.net/manual/en/book.zip.php and the issue will be sorted

Regards,

Tuan

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2 years 7 months ago #153608 by Philip Bennett
Replied by Philip Bennett on topic Problem downloading registrants
Thank you, don't know why it went away though - it worked before

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2 years 7 months ago #153619 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem downloading registrants
Could be because you switched to use new PHP version and that library is not enabled on new version by default

Regards,

Tuan
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