Pop-up missing when adding event

  • M Thijssen
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2 years 9 months ago #152740 by M Thijssen
Pop-up missing when adding event was created by M Thijssen
Hi Tuan,

I have a question about a pop-up I use to get, but now is gone. I don't know what function I should activate or deactivate to get it back.

When adding an event, I first had a pop-up where i could chose the chance the amount of people.
i don't know what i did, but now i get redirected to the final registration page. The page where you fill in you personal details and make it final.  
Could you help me to get it back?

Best Regards,
Marcel

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2 years 9 months ago #152747 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pop-up missing when adding event
Hello

Could you please go to Events Booking -> Configuration, check and make sure Activate Shopping Cart config option set to Yes ?

I guess you have it set to No and it changes that existing behavior

Tuan

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2 years 9 months ago #152771 by M Thijssen
Replied by M Thijssen on topic Pop-up missing when adding event
Hi Tuan,

The setting is set to YES
 
Tested with Joomla 3.10.9 and 4.1.5
PHP 7.4.28

Also disabled the setting and checked if it works, enable it again. Works fine.
Tried several browsers and disabled pop-up-blocking.

Same result, its gone :-)
It also simplifies the proces, but the pop-up is useful when they want to chance the number of people.

Best regards,
Marcel

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2 years 9 months ago #152776 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Pop-up missing when adding event
For this, better submit a support ticket sending us super admin account of the site and link to the page which we can register for the event and see this issue. We are going to check to see what's wrong and guide you to correct it

Tuan

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