Error 500 (Joomla4, after trying to send certificates)

  • Tomáš Kočica
  • Topic Author
  • Offline
  • New Member
  • New Member
More
2 years 10 months ago #152205 by Tomáš Kočica
Hi, first of all thanks for EB - you have done great job, I love this component. But, when I try to send certificate from backend, the result is Error 500 (index.php?option=com_eventbooking&view=registrants).
Any idea how to solve will be most welcome. Using J4.
(I wanna use certificates as payment confirmation after check-in - by the way, isn´t there any way how to automatically send email to participant after the check-in status is changed, the same way as the email is generated and send after the status (=payment) is changed..?)
Thanks for any reply, Tomas   

Please Log in or Create an account to join the conversation.

More
2 years 10 months ago #152206 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error 500 (Joomla4, after trying to send certificates)
Hi Tomas

What version of the extension you are using? If you are using latest version and see this error, please submit a support ticket sending us super admin account of your site and tell me ID of the record which I can send certificate to see this error

I will check to see why the issue happens and get it sorted

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc