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Custom Field not Exporting
- Stephen Daly
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2 years 10 months ago #152145
by Stephen Daly
Custom Field not Exporting was created by Stephen Daly
Hi Tuan,
I have an event with multiple ticket types. It is a football tournament for one day but multiple age categories. No issue with setting this up on EB.
However one football manager can enter more than one team at same age category e.g. Brian selects two U-14 Boys tickets.
Brian, as manager, then has to provide team names for each of the teams e.g. Reds FC and Greens FC.
I have setup a custom field to capture team name and set this up to show in Export but it is not showing on export. If I set it to show in backend then it is blank. If I go into the record it is populated.
My only question is how do I get the team name to export?
I have an event with multiple ticket types. It is a football tournament for one day but multiple age categories. No issue with setting this up on EB.
However one football manager can enter more than one team at same age category e.g. Brian selects two U-14 Boys tickets.
Brian, as manager, then has to provide team names for each of the teams e.g. Reds FC and Greens FC.
I have setup a custom field to capture team name and set this up to show in Export but it is not showing on export. If I set it to show in backend then it is blank. If I go into the record it is populated.
My only question is how do I get the team name to export?
- Tuan Pham Ngoc
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2 years 10 months ago #152148
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field not Exporting
Hi Stephen
For this, better submit a support ticket sending us super admin account of your site so that I can check this issue. Tell me ID of the event which I need to export registrants to see the error so that I can check it
Tuan
For this, better submit a support ticket sending us super admin account of your site so that I can check this issue. Tell me ID of the event which I need to export registrants to see the error so that I can check it
Tuan
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