Amount not Displaying on Payment form

  • Robert Ivey
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2 years 10 months ago #152083 by Robert Ivey
Amount not Displaying on Payment form was created by Robert Ivey
EVENT BOOKING: Amount/discount/gross are not displaying on Registration 'Payment Information' form. When submitting to Squareup plugin error is ' Cannot read properties of undefined (reading 'tokenize'). Am using J 3.10.0, EB4.1.2 and Squareup plugin, although amount does not display with any payment plugin.  Cannot upgrade higher than J3.10.0 due to incompatibility of other components. Have tried PHP 7.4 and 8.0 to no effect.  Also tried turning on error reporting - nothing displays. Would appreciate any suggestions please. 

bivey

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2 years 10 months ago #152085 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Amount not Displaying on Payment form
Hello Robert

Please submit a support ticket sending us super admin account of your site and link to the page which we can see the issue. We will check to see what's wrong and get it sorted

And if you are still using EB Squareup, better switch to use the new payment plugin EB Squareup Card. It has better UI, compatible with SCA requirement and will prevent payment from being declined

Regards,

Tuan

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