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Error when trying to export registrants....HTTP Error 500
- Hollie Taylor
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3 years 3 weeks ago #150841
by Hollie Taylor
Error when trying to export registrants....HTTP Error 500 was created by Hollie Taylor
Hi there - when trying to export registrants, we received the "This page isn't working" with the HTTP Error 500. Contacted our hosting provider who pulled the error log and said that "there was an error between the libraries folder and the template folder". Please advise.
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- Tuan Pham Ngoc
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3 years 3 weeks ago #150842
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error when trying to export registrants....HTTP Error 500
Hello
For this, we will need to check it directly on your site. Please submit a support ticket sending us super admin account of your site. We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
For this, we will need to check it directly on your site. Please submit a support ticket sending us super admin account of your site. We are going to check to see why the issue happens and get it sorted
Regards,
Tuan
The following user(s) said Thank You: Hollie Taylor
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