Custom field is not showing in bill PDF

  • Ralph Castelberg
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3 years 1 month ago #150494 by Ralph Castelberg
Custom field is not showing in bill PDF was created by Ralph Castelberg
Hi
I have a Check-Box Field that i wanted to show in the PDF for each invocie / bill but it's not showing?
Why?

It's not a mandatory field, but if one of the 2 check-box items is klicked on, it should show up on the Invoice PDF.
Any help?
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  • Tuan Pham Ngoc
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3 years 1 month ago #150500 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field is not showing in bill PDF
Could you please check and make sure the field is being collected in billing information step of the registration?

If it is only collected for group members, not for billing information, then it won't be displayed

Tuan

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  • Ralph Castelberg
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3 years 1 month ago #150528 by Ralph Castelberg
Replied by Ralph Castelberg on topic Custom field is not showing in bill PDF
I guess all is set up correct, but not sure:

See Screenshot.

Should be set for all - or am i doing something wrong?
Show for all - is on
Registration type  is on for all
 
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3 years 1 month ago #150544 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom field is not showing in bill PDF
Your screenshot is not in English, so I could not check it :(. Could you please switch the language to English, then check and make sure Display In setting of the field set to One of the following value:

1. All

2. Both Individual And Group Registration Billing Form

If you cannot figure out what's wrong, better submit a support ticket so that we can check and configure it properly for you

Tuan

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