Translate dates in emails?

  • Liam Hanks
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4 years 2 months ago #148988 by Liam Hanks
Translate dates in emails? was created by Liam Hanks
Is there a way to translate the dates that appear in emails using the [EVENT_DATE] tag? Currently, I have the default language set to French, but the dates that appear in emails are showing English day and month names.

Thanks

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4 years 2 months ago #148992 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Translate dates in emails?
Hello Liam

I think it should use the right language string depend on default language. Could you please give me more information:

1. Is your site multilingual or just a mono language website?

2. What's the payment method you are using for testing that registration and have the issue?

Tuan

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  • Liam Hanks
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4 years 2 months ago #148993 by Liam Hanks
Replied by Liam Hanks on topic Translate dates in emails?
Hi Tuan,

1. it's a multilingual site with French (default) and English.
2. The email I'm looking at isn't related to a payment method (it's a free event anyway), I'm just looking at the registration confirmation email. Here's what it looks like:

"Vous venez de vous inscrire à l'événement test qui aura lieu le Friday 13 January 2023 09:00. Les détails de votre inscription suivent :"

Notice the English day and Month.

Thanks

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4 years 2 months ago #149000 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Translate dates in emails?
Maybe you can submit a support ticket sending us:

- Super admin account
- Link to registration form

We will try to register ourself, then check to see why it is not working and get it sorted

Tuan

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