No registrants showing

  • rickei
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3 years 11 months ago - 3 years 11 months ago #148706 by rickei
No registrants showing was created by rickei
I setup a site for a client a few years ago, and he has been running his own site. He asked me for some help last week, and while looking around, I notice there are no registrants, in the registrant list. There are over 1,500 registrants in his database under _eb_registrants, but they are not showing on the backed of his site.
Any idea where I should start looking?

Event Booking version 3.11.1
Last edit: 3 years 11 months ago by rickei.

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3 years 11 months ago #148721 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No registrants showing
Hello

Go to Events Booking -> Configuration, check and make sure at least one of the two config options below set to Yes and it will be displayed (of course you should update your site to latest version of the extension)

- Include Group Billing Records In Registrants Management
- Include Group Members Records In Registrants Management

Regards,

Tuan
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3 years 11 months ago #148725 by rickei
Replied by rickei on topic No registrants showing
Thank you , that worked great!

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3 years 11 months ago #148726 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No registrants showing
Great. Thanks for confirming

Tuan

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