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Group registration buttom desapear when only 1 place left
- Kiko
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3 years 3 months ago #148656
by Kiko
Group registration buttom desapear when only 1 place left was created by Kiko
Hi,
I have some events that only allow group registration, even if the group is only one member (could sound weird, but I prefer just one registration buton instead of group and individual registration). In fact I have selected 1 as "Default Min Number Of Registrants For Group Registration" (configuration, general).
I have realized that when there is only 1 place left the registration button desapears in the front-end. For ewxample when there are 14 registered people in a 15 places event. How can I still have the registration of a single-member group in that case?
Thanks.
I have some events that only allow group registration, even if the group is only one member (could sound weird, but I prefer just one registration buton instead of group and individual registration). In fact I have selected 1 as "Default Min Number Of Registrants For Group Registration" (configuration, general).
I have realized that when there is only 1 place left the registration button desapears in the front-end. For ewxample when there are 14 registered people in a 15 places event. How can I still have the registration of a single-member group in that case?
Thanks.
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- Tuan Pham Ngoc
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3 years 3 months ago #148657
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group registration buttom desapear when only 1 place left
Could you please edit the event, make sure Min Number Of Registrants For Group Registration setting of that event set to 1? After that, the issue should be sorted
The default setting you are using, only affect new event which is created after you made that setting (it's default value, but of course, you can edit the event and change it)
Regards,
Tuan
The default setting you are using, only affect new event which is created after you made that setting (it's default value, but of course, you can edit the event and change it)
Regards,
Tuan
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3 years 3 months ago #148730
by Kiko
Replied by Kiko on topic Group registration buttom desapear when only 1 place left
Thanks, Tuan,
Efectively, It works when I set to 1 the Min Number Of Registrants For Group Registration. Nevertheless I have to do that in the bankend. When my client create a new event in the fornt-end this option is set to 0 as seen in the backend (wich I tought was equal to default, i.e. 1 in my case). I can´t change it to 1 in the front-end.
Any advice?
Efectively, It works when I set to 1 the Min Number Of Registrants For Group Registration. Nevertheless I have to do that in the bankend. When my client create a new event in the fornt-end this option is set to 0 as seen in the backend (wich I tought was equal to default, i.e. 1 in my case). I can´t change it to 1 in the front-end.
Any advice?
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- Tuan Pham Ngoc
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3 years 3 months ago #148733
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group registration buttom desapear when only 1 place left
Could you please submit a support ticket sending us:
- Super admin account of your site
- Link to the frontend submit event page
I will check to see what's wrong and get it sorted
Regards,
Tuan
- Super admin account of your site
- Link to the frontend submit event page
I will check to see what's wrong and get it sorted
Regards,
Tuan
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