Offline payments being shown as "Cancelled"

I have an event that has two payment methods, PayPal and Offline paymen.

When registrants click "Offline", their status is initially shown as "Pending", which is what I want. What is happening is that after a few minutes those registrants are marked as "Canceled". If I go in and manually set them to "Pending", in a few minutes they are back to "Canceled".

Is there an option somewhere that I need to adjust?

Andy

Could you please check to see if Events Booking - Offline Payment Handle plugin is enabled on your site? If Yes, please make sure you set Number Days To Cancel Registration to 0 or a high number?

I guess right now, you set it to 1 and the registration will be calculated within 1 days if no payment for the offline payment registration received?

Tuan

I just changed the settings on that handle to zero days. It seems to have fixed the problem.

Thank you for the support.

OK, great. Thanks for the update.