Can´t register User manually

  • Matthias Aßmann
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3 years 4 months ago #147941 by Matthias Aßmann
Can´t register User manually was created by Matthias Aßmann
Hello,
I would like to register users to an event myself. 
According to the documentation, this can be done via the menu Participants and then New.
But before that you have to select the event. 
But I do not get any empty events displayed on this page! I only see events with participants, what do I have to do?

Thank you 

 

Matthias

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3 years 4 months ago #147942 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can´t register User manually
Hello Matthias

Maybe it is because the event you want to add registrants to is past or unpublished event? Could you please check it again?

If you cannot figure out, submit a support ticket sending us super admin account of your site, tell me ID of the event which you want to add registrants to but it is not being displayed so that I can check and tell you the reason

Regards,

Tuan

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3 years 4 months ago #147943 by Matthias Aßmann
Replied by Matthias Aßmann on topic Can´t register User manually
Hello,
thank you for the answer,

I attach a picture of an event that starts tomorrow. 
The users can already register on it, only I can not register a user on it. 
 

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3 years 4 months ago #147945 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can´t register User manually
Hello

For this, please submit a support ticket sending me super admin account of your site and tell me ID of that event. I will check to see what's wrong and guide you to solve it

Regards,

Tuan

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