Confirmation email in payment test mode not received

  • Andrew Lowry
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3 years 5 months ago #147934 by Andrew Lowry
I've just installed the Stripe Checkout plug-in and ran a test booking.

It all seemed to work fine except that the confirmation email didn't come through to me - as the person making the booking.

This was working fine before and, having just made one of the events free again, I tried again and received the email notification just fine.

Can I confirm that this is just because it was a test booking and not an error because it went through the Stripe checkout?

I obviously want those registering for the events to get a confirmation email.

Thanks

Andrew

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3 years 5 months ago #147935 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confirmation email in payment test mode not received
Hello Andrew

Please make sure:

1. Your site is public accessible (not in offline mode or protected by htaccess )

2. You configure the payment plugin properly (ie, setup webhooks and configure Signing Secret parameter). See eventbookingdoc.joomservices.com/basic-s...eckout#configuration

If it is properly configured, everything should work well

Regards,

Tuan

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