Payment reminder after event is over?

  • Torborg
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3 years 5 months ago #147895 by Torborg
Payment reminder after event is over? was created by Torborg
Now our event is over, but still some have not paid. Can the payment reminders be set up to send reminders now? I'm not sure if there have been payment reminders for this event, I think not. But now I need it. Can this be done?

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3 years 5 months ago #147902 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment reminder after event is over?
Hello

What's payment reminder you are talking about? Could you please explain more details?

For this, I think better using Mass Mail to send emails to those registrants and ask them to complete payment

Regards,

Tuan

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3 years 5 months ago - 3 years 5 months ago #147903 by Torborg
Replied by Torborg on topic Payment reminder after event is over?
I use, stripe, paypal and offline payments. Some of the offline payments are missing. They have different amounts to pay. So it's not so easy to send email manually, but I can. Fir next time: There is a reminder for the offline payments isn't it?
Last edit: 3 years 5 months ago by Torborg.

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3 years 5 months ago #147909 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment reminder after event is over?
Hello

Yes. The extension has plugin Events Booking - Offline Payment Handle to allow sending email to remind users to complete payment for offline payment registration

However, it can only send reminder X days before event date, not after event date. So this could not be used to handle this task

Regards,

Tuan

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3 years 5 months ago #147916 by Torborg
Replied by Torborg on topic Payment reminder after event is over?
Ok, thanks!

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3 years 5 months ago #147919 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment reminder after event is over?
You're welcome. Please continue using the extension. If you have questions or need help, please don't have to ask us

Regards,

Tuan

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3 years 2 months ago #149391 by Claude
Replied by Claude on topic Payment reminder after event is over?
Hi
Where do I set the "X days before event date" mentioned for the reminder message to be sent?

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3 years 2 months ago #149399 by Claude
Replied by Claude on topic Payment reminder after event is over?
OK - I found it - A "normal" Joomla plugin, and I was looking in the component itself

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