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Stripe Payments: No emails after completing payment & status remains pending
- bumble
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3 years 7 months ago #146347
by bumble
Stripe Payments: No emails after completing payment & status remains pending was created by bumble
Event Booking version 3.17.0
Joomla 3.10.1
Mailer: PHP Mail (Test Mail sent ok)
Hi Tuan,
I have setup Stripe Checkout (os_stripecheckout) in Live mode (by entering the Public API Key, Secret API Key and Signing Secret).
After completing the payment in Stripe, it brings me back to the Registration Completed page on my website.
However no notification emails are received from my website & status is pending in the Registrants List.
When paying with Offline Payment option, I do get the notification email from my website.
Webhook has been setup in Stripe:
URL: https://domain.com/index.php?option=com_eventbooking&task=payment_confirm&payment_method=os_stripecheckout
domain.com is my URL with a subfolder. E.g. company.com/subfolder/index.php ...
Event types: invoice.payment_succeeded
Should I put checkout.session.completed (as seen in the documentation) or invoice.payment_succeeded? Or both?
Logs show:
200 OK for the invoice.payment_succeeded
Failed for the checkout.session.completed
Please let me know what needs to be done to get it working. Thank you!
Joomla 3.10.1
Mailer: PHP Mail (Test Mail sent ok)
Hi Tuan,
I have setup Stripe Checkout (os_stripecheckout) in Live mode (by entering the Public API Key, Secret API Key and Signing Secret).
After completing the payment in Stripe, it brings me back to the Registration Completed page on my website.
However no notification emails are received from my website & status is pending in the Registrants List.
When paying with Offline Payment option, I do get the notification email from my website.
Webhook has been setup in Stripe:
URL: https://domain.com/index.php?option=com_eventbooking&task=payment_confirm&payment_method=os_stripecheckout
domain.com is my URL with a subfolder. E.g. company.com/subfolder/index.php ...
Event types: invoice.payment_succeeded
Should I put checkout.session.completed (as seen in the documentation) or invoice.payment_succeeded? Or both?
Logs show:
200 OK for the invoice.payment_succeeded
Failed for the checkout.session.completed
Please let me know what needs to be done to get it working. Thank you!
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- bumble
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3 years 7 months ago #146348
by bumble
Replied by bumble on topic Stripe Payments: No emails after completing payment & status remains pending
After much checking... The notification emails & status updates are coming through now. There was just an errant space at the end of the URL!
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- Tuan Pham Ngoc
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3 years 7 months ago #146357
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe Payments: No emails after completing payment & status remains pending
Great. Happy to hear that it is now working as expected and thanks for the update
Regards,
Tuan
Regards,
Tuan
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