Group reservation not shown in registrant list

  • Timm Kasper
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4 years 7 months ago #145878 by Timm Kasper
Hi @all,

i have the problem that a group reservation is not shown in my registrant list anymore. When i export the Registrant CSV it appears there. Bur in the backend i will not find it.
Can someone give me a hint which option i have ti activate to see and manage the group registrations there again?

Kind regards

Timm

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4 years 7 months ago #145879 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group reservation not shown in registrant list
Hello Timm

Go to Events Booking -> Configuration, set two config options below to Yes and you will see all the information you want (depends on how you want, you can turn off one of the two options)

- Include Group Billing Records In Registrants Management
- Include Group Members Records In Registrants Management

Regards,

Tuan

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  • Timm Kasper
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4 years 7 months ago #145880 by Timm Kasper
Replied by Timm Kasper on topic Group reservation not shown in registrant list
Hi Tuan,

worked, thx a lot

Regards Timm

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4 years 7 months ago #145882 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group reservation not shown in registrant list
Great. Happy to hear that and thanks for the update

Tuan

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