version 3.16.2 DropEditor no longer works

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3 years 9 months ago #145466 by Mary
I am using DropEditor by JoomUnited on a couple of sites (  www.joomunited.com/products/dropeditor ). When I updated Event Booking to version 3.16.2, it stopped working. Any chance it can work again ?

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3 years 9 months ago #145469 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic version 3.16.2 DropEditor no longer works
Hello

Exactly what's the error message you are seeing? In some pages of Events Booking, there could be multiple editors loaded. That could be reasons causing the error

Maybe you can give me more information about the error so that I can take a look at it?

Tuan

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3 years 9 months ago #145471 by Mary
sorry I didn't provide more information, I should know better.
The short description and long description just show html code now. It used to show the editor toolbar much like JCE or TinyMCE does. Let me know if you want me to send login info.  

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3 years 9 months ago #145473 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic version 3.16.2 DropEditor no longer works
Yes. You can submit a support ticket. However, there is not many chances we can fix it as this depends on the code of the editor

I can only guess that the editor does not work if there are multiple instances of the editor on that page?

Tuan

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