Request Payment for Group Members

Hello,

when I want to send an Payment request in the admin area to some registrants, I got this message: "Request payment email could not be ent to group members" 
How can I sent Payment requests to this registrants ?

Thanks a lot 

Best Regards

Magnus Untiedt

Hello

You can only send request payment to the whole group (mean sending request payment to the billing record) instead of sending payment request to individual group members

You should go to Events Booking -> Configuration, set Include Group Billing Records In Registrants Management config option to Yes. then Group Billing Records will be displayed on Registrants Management screen and you can send payment request from there

Regards,

Tuan

Hello Tuan,

thanks again for your quick help.
I have hopefully activated the correct function (for me the language is set to German) but unfortunately no additional button for group invoices appears in the participant area.

Must I activate something else ?

Best regards

Magnus