registrants log out by clicking a event

  • Johan Koopmans
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3 years 9 months ago #145151 by Johan Koopmans
registrants log out by clicking a event was created by Johan Koopmans
What do i wrong.
sometimes when registanten want to go to a event then they log out, so tey can't register for the event

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3 years 9 months ago #145154 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic registrants log out by clicking a event
Hmm

I don't know why. Do you have a clear step by step what we need to do to see the error?

Maybe it happens because the link is changed during the process

Like from https to http or from www to without www for some reasons?

That's the only reason I can think about this error

Tuan

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  • Johan Koopmans
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3 years 9 months ago #145156 by Johan Koopmans
Replied by Johan Koopmans on topic registrants log out by clicking a event
sometimes it happens by clicking:
the eventmenu
the event
or by details of the event

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3 years 9 months ago #145169 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic registrants log out by clicking a event
Hi Johan

Do you see URLs change as I mentioned above? That's the only reasons the issue could happens:

- Links change from https to http or vice versa
- Links change from www to without www or vice versa

Somehow, session was lost here and it causes the issue. If you have a clear step by step what I need to do to see the error, I would be happy to check it

Regards,

Tuan

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