Depend Custom Fields appear even when they should not.

  • David Unwin
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3 years 10 months ago #144749 by David Unwin
We have a set of custom fields
Gift Aid (Radio Yes or No... Default is Yes)
Address, City and Post Code (these are depend fields, set to only show when Gift Aid set Yes)
However, when we display the booking form, the fields Address, City and Post Code appear even the Gift Aid selected is NO?
I can't see what I am doing wrong. Any ideas. Screen shots below.

 
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3 years 10 months ago #144765 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Depend Custom Fields appear even when they should not.
Hello

From what I can see, the field Gift Aid in your case, is displayed for each member while other depends fields are being displayed on Group Billing Information, so it is un-related

If the field Gift Aid is displayed for billing information, it should work as expected

Tuan
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  • David Unwin
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3 years 10 months ago #144766 by David Unwin
Thanks Tuan, I did not spot that.
For other users. The problem was that I had set  DISPLAY IN option to show on Billing when I should have set it to Registration
 

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3 years 10 months ago #144788 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Depend Custom Fields appear even when they should not.
Thanks for the update and happy to hear that it is not something from the extension

Regards,

Tuan

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