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Question re. custom field and access right "Front-end Registrants Management"
- IT-Manager Eintracht Triathlon
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3 years 11 months ago #144150
by IT-Manager Eintracht Triathlon
Question re. custom field and access right "Front-end Registrants Management" was created by IT-Manager Eintracht Triathlon
Hi Tuan,
I have a custom field (with quantity) for some of my events. Some users that also have access rights for "Front-end Registrants Management" are also allowed to book these events. However, for them the quantity function does not work as they can always see this custom field. It leads to overbooking when one quantity is "sold out" It this the intended behavior?
Thanks.
Frank
I have a custom field (with quantity) for some of my events. Some users that also have access rights for "Front-end Registrants Management" are also allowed to book these events. However, for them the quantity function does not work as they can always see this custom field. It leads to overbooking when one quantity is "sold out" It this the intended behavior?
Thanks.
Frank
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- Tuan Pham Ngoc
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3 years 11 months ago #144153
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question re. custom field and access right "Front-end Registrants Management"
Hi Frank
That's by design. We do not check quantity for users with registrants management
I would also say that quantity is not reliable (for example, if there only one slot left but two users book for it almost at the same time, they will be allowed to book and over booking will help)
Maybe you should try to use ticket types instead. It has better available quantity/capacity validation
Tuan
That's by design. We do not check quantity for users with registrants management
I would also say that quantity is not reliable (for example, if there only one slot left but two users book for it almost at the same time, they will be allowed to book and over booking will help)
Maybe you should try to use ticket types instead. It has better available quantity/capacity validation
Tuan
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- IT-Manager Eintracht Triathlon
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3 years 11 months ago #144159
by IT-Manager Eintracht Triathlon
Replied by IT-Manager Eintracht Triathlon on topic Question re. custom field and access right "Front-end Registrants Management"
But is it possible to restrict ticket types to one selection? A quantity field can be set to radio buttons. Then only one choice as possible.
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- Tuan Pham Ngoc
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3 years 11 months ago #144161
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question re. custom field and access right "Front-end Registrants Management"
It is still not reliable. What if there is only one option left? And two people register and choose that option at the same time (or almost at the same time)
We will still have over-booking for that option.
Tuan
We will still have over-booking for that option.
Tuan
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