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Advantages to the config “Include Group Members Record in Registrants Management
- Patrick Toulze
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3 years 11 months ago - 3 years 11 months ago #143906
by Patrick Toulze
Advantages to the config “Include Group Members Record in Registrants Management was created by Patrick Toulze
What are the advantages/disadvantages to the configuration “Include Group Members Record in Registrants Management”?
I’m not sure how to set it?
I will have tendency to leave it off to simplify the Registrant management tab, but I’m sure it’s probably some advantages to have separate records? are they?
I’m not sure how to set it?
I will have tendency to leave it off to simplify the Registrant management tab, but I’m sure it’s probably some advantages to have separate records? are they?
Last edit: 3 years 11 months ago by Patrick Toulze.
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- Tuan Pham Ngoc
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3 years 11 months ago #143913
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Advantages to the config “Include Group Members Record in Registrants Management
For a group registration, for example, for 2 members, there would be actually 3 registration records stored in the system:
- One billing registration record
- Two group members records
In some case, you would only want to see the actual registrants data (mean group members record in this case) and you would set that config option to Yes so that these group member records will be displayed in registrants management screen
That's designed for that purpose. Hope you get the idea. Some customers don't care about the billing records, so they even set Include Group Billing Records In Registrants Management to No, too
Tuan
- One billing registration record
- Two group members records
In some case, you would only want to see the actual registrants data (mean group members record in this case) and you would set that config option to Yes so that these group member records will be displayed in registrants management screen
That's designed for that purpose. Hope you get the idea. Some customers don't care about the billing records, so they even set Include Group Billing Records In Registrants Management to No, too
Tuan
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3 years 11 months ago #143918
by Patrick Toulze
Replied by Patrick Toulze on topic Advantages to the config “Include Group Members Record in Registrants Management
I see Thanks!
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3 years 11 months ago #143921
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Advantages to the config “Include Group Members Record in Registrants Management
Great.
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- Chris O'Reilly
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3 years 10 months ago #144520
by Chris O'Reilly
Replied by Chris O'Reilly on topic Advantages to the config “Include Group Members Record in Registrants Management
I had this set to No so that I don't see the group billing record in registrants management but when I delete registrants from an old event on the back end interface it deletes the group member records but not the group billing record. This sort of makes sense however it caused an issue as we prevent duplicate bookings and when I reused an old event some club members couldn't register even though I had cleared out the registrants because of the hidden group billing records. I ended up going into the database to delete the records manually.
I thought this might be a bug but after reading this thread I've just set it to Yes so I can see the group billing records and will keep an eye on it next time I have to clear out registrations.
Cheers Peter
I thought this might be a bug but after reading this thread I've just set it to Yes so I can see the group billing records and will keep an eye on it next time I have to clear out registrations.
Cheers Peter
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- Tuan Pham Ngoc
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3 years 10 months ago #144524
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Advantages to the config “Include Group Members Record in Registrants Management
Hi Peter
In theory, the way the extension is programmed is that if you delete all group members, then the group billing record will be deleted automatically, too
Could you please try that?
Tuan
In theory, the way the extension is programmed is that if you delete all group members, then the group billing record will be deleted automatically, too
Could you please try that?
Tuan
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