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Multiple Event Reminder Emails
- Susan Goss
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4 years 4 weeks ago #142483
by Susan Goss
Multiple Event Reminder Emails was created by Susan Goss
Hi Tuan,
We have noticed that event reminder emails are sent multiple times - this week we recevied 6 or more reminder emails for the same event.
Is that a setting I need to change or were you aware of this happening and it's fixed with the latest update?
Thanks,
Andrea
We have noticed that event reminder emails are sent multiple times - this week we recevied 6 or more reminder emails for the same event.
Is that a setting I need to change or were you aware of this happening and it's fixed with the latest update?
Thanks,
Andrea
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- Tuan Pham Ngoc
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4 years 4 weeks ago #142485
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Multiple Event Reminder Emails
Hi Andrea
There should not be multiple reminder like that. Maybe you register for the event multiple times?
Or there is a copy of the site running else where (dev site) and the reminder is sent from that copied site?
Tuan
There should not be multiple reminder like that. Maybe you register for the event multiple times?
Or there is a copy of the site running else where (dev site) and the reminder is sent from that copied site?
Tuan
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