Registrants list - mass mail

Chris Moyses
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4 years 1 month ago #141887 by Chris Moyses

Registrants list - mass mail was created by Chris Moyses

Hello.
Tonight i tried to send an email to the registrants of an event i am the owner of using the "mass mail" function but could not find a way to enter anything into the Email Message field.
Does something need to be enabled for this to work?
Event Booking version 3.14.2,

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Tuan Pham Ngoc
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4 years 1 month ago #141892 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Registrants list - mass mail

Hello Mike

Maybe it causes by the editor? Could you please switch to use a different editor? For example switch from TinyMCE to JCE....?

Tuan

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Chris Moyses
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4 years 1 month ago #141905 by Chris Moyses

Replied by Chris Moyses on topic Registrants list - mass mail

i was using JCE and tried tinymce but no difference.
I have noticed that when the "mass mail" box is open the main menu for my site is also active:- pleace see the attached screen grab.

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Tuan Pham Ngoc
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4 years 1 month ago #141909 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Registrants list - mass mail

Hi Mike

Sound line css conflict to me. Could you please submit a support ticket sending us:

- Super admin account
- Link to the page which we can see this issue

We will check to see why the error happens and get it sorted

Regards,

Tuan

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