PayPal transaction processed - but no registration in the system

  • François Picard
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 2 months ago #141768 by François Picard
Hi,

I just upgraded to the lastest version (3.14.0) of Event booking. Since then something is going wrong.

When a user register and pay with the  os_paypal  plugin.  Everything works perfectly for the user.  The paypal transaction is completed. I get the money. And a confirmation is displayed on the screen for the user.
But the registration is not recorded in the system and I receive no email confirming the new registration.  I am not able to find the new registration. Everything was working find before I upgraded.

Joomla version 3.9.24.
Event Booking  version 3.14.0,
os_paypal   version 1.0 (is there a new version ?)

François Picard
 

Please Log in or Create an account to join the conversation.

More
4 years 2 months ago #141796 by Tuan Pham Ngoc
Hello

Please update to latest version (3.14.2) of Events Booking. Then go to Events Booking -> Payment Plugins, click on os_paypal payment plugin to edit, set Log IPN Messages parameter to Yes

After that, try to register for the event, make payment. When it is done, submit a support ticket sending me super admin account of your site so that I can check the log to see what's wrong and get it sorted

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc