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PayPal transaction processed - but no registration in the system
- François Picard
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4 years 2 months ago #141768
by François Picard
PayPal transaction processed - but no registration in the system was created by François Picard
Hi,
I just upgraded to the lastest version (3.14.0) of Event booking. Since then something is going wrong.
When a user register and pay with the os_paypal plugin. Everything works perfectly for the user. The paypal transaction is completed. I get the money. And a confirmation is displayed on the screen for the user.
But the registration is not recorded in the system and I receive no email confirming the new registration. I am not able to find the new registration. Everything was working find before I upgraded.
Joomla version 3.9.24.
Event Booking version 3.14.0,
os_paypal version 1.0 (is there a new version ?)
François Picard
I just upgraded to the lastest version (3.14.0) of Event booking. Since then something is going wrong.
When a user register and pay with the os_paypal plugin. Everything works perfectly for the user. The paypal transaction is completed. I get the money. And a confirmation is displayed on the screen for the user.
But the registration is not recorded in the system and I receive no email confirming the new registration. I am not able to find the new registration. Everything was working find before I upgraded.
Joomla version 3.9.24.
Event Booking version 3.14.0,
os_paypal version 1.0 (is there a new version ?)
François Picard
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- Tuan Pham Ngoc
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4 years 2 months ago #141796
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal transaction processed - but no registration in the system
Hello
Please update to latest version (3.14.2) of Events Booking. Then go to Events Booking -> Payment Plugins, click on os_paypal payment plugin to edit, set Log IPN Messages parameter to Yes
After that, try to register for the event, make payment. When it is done, submit a support ticket sending me super admin account of your site so that I can check the log to see what's wrong and get it sorted
Tuan
Please update to latest version (3.14.2) of Events Booking. Then go to Events Booking -> Payment Plugins, click on os_paypal payment plugin to edit, set Log IPN Messages parameter to Yes
After that, try to register for the event, make payment. When it is done, submit a support ticket sending me super admin account of your site so that I can check the log to see what's wrong and get it sorted
Tuan
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