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Waiting list allowing multiple booking from one user
- Henry Tshilenge
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4 years 2 months ago #141717
by Henry Tshilenge
Waiting list allowing multiple booking from one user was created by Henry Tshilenge
Hi,
Waiting list is allowing more than one booking per person. Is this normal?
We have this event that is full, and people are still registering to go on a waiting list but I saw one user booking himself twice. It is also allowing people on the waiting list to be checked in.
Is there any setting we can use to prevent this?
Waiting list is allowing more than one booking per person. Is this normal?
We have this event that is full, and people are still registering to go on a waiting list but I saw one user booking himself twice. It is also allowing people on the waiting list to be checked in.
Is there any setting we can use to prevent this?
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- Tuan Pham Ngoc
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4 years 2 months ago #141724
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Waiting list allowing multiple booking from one user
Hello Henry
Is user logged in? If Yes, the system will prevent them from joining waiting list twice
If he is not logged in, the system won't know who he is, so it cannot prevent him from joining waiting list again
Tuan
Is user logged in? If Yes, the system will prevent them from joining waiting list twice
If he is not logged in, the system won't know who he is, so it cannot prevent him from joining waiting list again
Tuan
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