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Problem - Events Unpublished when full not published after cancellation
- David Unwin
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4 years 2 months ago #141642
by David Unwin
Problem - Events Unpublished when full not published after cancellation was created by David Unwin
We have set events to be unpublished when capacity is full - Works fine.
However, if someone cancels their ticket for the event, the event remains unpublished even though the capacity goes back below the limit. So other people cannot see or book that place on the event.
The series of screen shots attached shows the problem.
The only way around this is to go through and manually go and re-publish the event. Not sure what might happen if people are on the waiting list as I have not yet checked that.
However, if someone cancels their ticket for the event, the event remains unpublished even though the capacity goes back below the limit. So other people cannot see or book that place on the event.
The series of screen shots attached shows the problem.
The only way around this is to go through and manually go and re-publish the event. Not sure what might happen if people are on the waiting list as I have not yet checked that.
- Tuan Pham Ngoc
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4 years 2 months ago #141653
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem - Events Unpublished when full not published after cancellation
Hi David
If someone cancels registration, you will have to re-publish the event manually yourself. The extension cannot do all the magic things itself, sometime, you will have to do the work manually
Regards,
Tuan
If someone cancels registration, you will have to re-publish the event manually yourself. The extension cannot do all the magic things itself, sometime, you will have to do the work manually
Regards,
Tuan
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4 years 2 months ago #141655
by David Unwin
Replied by David Unwin on topic Problem - Events Unpublished when full not published after cancellation
OK, Understood!
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- Tuan Pham Ngoc
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4 years 2 months ago #141662
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem - Events Unpublished when full not published after cancellation
OK. Thanks.
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