Problem with group registration

  • Eduard Richert
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 3 months ago #140638 by Eduard Richert
Problem with group registration was created by Eduard Richert
Hi!

I've a problem with registering groups: when I enter the number of group members I expect to click on next but nothing happens. Single members is not a problem.

We have to register for church visiting so it's for free, no payments have to be processed.

www.mbg-oerlinghausen.de/component/event...urs/basiskurs-teil-4

Do you have any suggestions to which parameters this could belong?

Thanks!

Eduard

Please Log in or Create an account to join the conversation.

More
4 years 3 months ago #140678 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with group registration
Hi Eduard

I think there is some javascript conflict and it causes the issue. Please submit a support ticket sending us:

- Super admin account of your site
- Link to this group registration page

I will check to see what's wrong and get it sorted

Tuan

Please Log in or Create an account to join the conversation.

More
4 years 2 months ago #141381 by Roland Salinas
Replied by Roland Salinas on topic Problem with group registration
This is what is happening in my setup. After entering the number of registrants, I select 'next' and expect to be able to enter the member's info but nothing happens.

Please Log in or Create an account to join the conversation.

More
4 years 2 months ago #141395 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with group registration
Hello Roland

If you are getting this issue, please submit a support ticket sending us:

- Super admin account
- Link to the page

We will check to see why the issue happens and get it sorted

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc