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Problem with group registration
- Eduard Richert
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4 years 3 months ago #140638
by Eduard Richert
Problem with group registration was created by Eduard Richert
Hi!
I've a problem with registering groups: when I enter the number of group members I expect to click on next but nothing happens. Single members is not a problem.
We have to register for church visiting so it's for free, no payments have to be processed.
www.mbg-oerlinghausen.de/component/event...urs/basiskurs-teil-4
Do you have any suggestions to which parameters this could belong?
Thanks!
Eduard
I've a problem with registering groups: when I enter the number of group members I expect to click on next but nothing happens. Single members is not a problem.
We have to register for church visiting so it's for free, no payments have to be processed.
www.mbg-oerlinghausen.de/component/event...urs/basiskurs-teil-4
Do you have any suggestions to which parameters this could belong?
Thanks!
Eduard
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- Tuan Pham Ngoc
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4 years 3 months ago #140678
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with group registration
Hi Eduard
I think there is some javascript conflict and it causes the issue. Please submit a support ticket sending us:
- Super admin account of your site
- Link to this group registration page
I will check to see what's wrong and get it sorted
Tuan
I think there is some javascript conflict and it causes the issue. Please submit a support ticket sending us:
- Super admin account of your site
- Link to this group registration page
I will check to see what's wrong and get it sorted
Tuan
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- Roland Salinas
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4 years 2 months ago #141381
by Roland Salinas
Replied by Roland Salinas on topic Problem with group registration
This is what is happening in my setup. After entering the number of registrants, I select 'next' and expect to be able to enter the member's info but nothing happens.
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- Tuan Pham Ngoc
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4 years 2 months ago #141395
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with group registration
Hello Roland
If you are getting this issue, please submit a support ticket sending us:
- Super admin account
- Link to the page
We will check to see why the issue happens and get it sorted
Tuan
If you are getting this issue, please submit a support ticket sending us:
- Super admin account
- Link to the page
We will check to see why the issue happens and get it sorted
Tuan
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