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Wrong date in thankyou message and email
- Kiwee Rouge
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4 years 3 months ago - 4 years 3 months ago #140553
by Kiwee Rouge
[SOLVED] Wrong date in thankyou message and email was created by Kiwee Rouge
Hi,
I have a problem with eventbooking, the site is a couple month old and the problem wasn't here before (don't know exactly when it appeared).
I have an even at the date 28 january 2021. That date is displayed correctly in the event details page.
After subscription, the thank you message and the user email display the wrong date : 1 january 2021.
The start and en hours are good.
I tried to display the [DATE_EVENT], [DATE_END_EVENT] and [REGISTRATION_DETAIL], all display the wrong date.
How can I fix this problem ?
Thanks !
Versions :
Joomla : 3.9.22
Eventbooking : 3.11.2
I have a problem with eventbooking, the site is a couple month old and the problem wasn't here before (don't know exactly when it appeared).
I have an even at the date 28 january 2021. That date is displayed correctly in the event details page.
After subscription, the thank you message and the user email display the wrong date : 1 january 2021.
The start and en hours are good.
I tried to display the [DATE_EVENT], [DATE_END_EVENT] and [REGISTRATION_DETAIL], all display the wrong date.
How can I fix this problem ?
Thanks !
Versions :
Joomla : 3.9.22
Eventbooking : 3.11.2
Last edit: 4 years 3 months ago by Kiwee Rouge.
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- Tuan Pham Ngoc
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4 years 3 months ago #140573
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Wrong date in thankyou message and email
Hello
We will check this issue and reply you with the reason via support ticket
Regards,
Tuan
We will check this issue and reply you with the reason via support ticket
Regards,
Tuan
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- Kiwee Rouge
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4 years 3 months ago #140622
by Kiwee Rouge
Replied by Kiwee Rouge on topic Wrong date in thankyou message and email
The problem came from the date format (in case someone face the same issue), thanks to the effective and quick support !
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- Tuan Pham Ngoc
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4 years 3 months ago #140623
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Wrong date in thankyou message and email
Please continue using the extension. If you have more questions or need help, please don't hesitate to ask us
Tuan
Tuan
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