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Front End Registrant management
- Gerrit Deschuyteneer
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4 years 3 months ago #140258
by Gerrit Deschuyteneer
Front End Registrant management was created by Gerrit Deschuyteneer
Hello,
I'm trying to enroll a registrant via the front end but I get a 404 message when I click on the select user button (see attachments). Is that a bug or do I need to change the rights somewhere?
I tried with my administrator account and I get the same error.
Thank you,
Greetings,
Gerrit
I'm trying to enroll a registrant via the front end but I get a 404 message when I click on the select user button (see attachments). Is that a bug or do I need to change the rights somewhere?
I tried with my administrator account and I get the same error.
Thank you,
Greetings,
Gerrit
- Tuan Pham Ngoc
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4 years 3 months ago #140260
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front End Registrant management
Hello Gerrit
Maybe something special on your site causing the issue. Please submit a support ticket sending us:
- Super admin account of your site
- Link to registrants management page which we can try to add registrant and see this error
We will check to see why the issue happens and get it sorted
Tuan
Maybe something special on your site causing the issue. Please submit a support ticket sending us:
- Super admin account of your site
- Link to registrants management page which we can try to add registrant and see this error
We will check to see why the issue happens and get it sorted
Tuan
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- Gerrit Deschuyteneer
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4 years 3 months ago #140287
by Gerrit Deschuyteneer
Replied by Gerrit Deschuyteneer on topic Front End Registrant management
Hello Tuan,
thank you, I just submitted my support ticket.
Greetings,
Gerrit
thank you, I just submitted my support ticket.
Greetings,
Gerrit
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- Tuan Pham Ngoc
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4 years 3 months ago #140315
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front End Registrant management
OK. Thanks Gerrit. Our support staff has checked and got the issue sorted via support ticket
Regards,
Tuan
Regards,
Tuan
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- Martha Clagg
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4 years 3 months ago #140334
by Martha Clagg
Replied by Martha Clagg on topic Front End Registrant management
Same here, does it have to do with permissions? What is the fix?
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- Tuan Pham Ngoc
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4 years 3 months ago #140337
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front End Registrant management
Hello Martha
Look like my developer just had to re-installed the extension. If you get the same issue, maybe you can submit a support ticket so that we can help checking and solving it
Tuan
Look like my developer just had to re-installed the extension. If you get the same issue, maybe you can submit a support ticket so that we can help checking and solving it
Tuan
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4 years 3 months ago #140359
by Martha Clagg
Replied by Martha Clagg on topic Front End Registrant management
Thanks, that fixed it for me.
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- Tuan Pham Ngoc
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4 years 3 months ago #140372
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Front End Registrant management
Great. Happy to hear that and thanks for confirming
Tuan
Tuan
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