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Refunds
- George
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4 years 6 months ago - 4 years 6 months ago #138791
by George
Refunds was created by George
Hello,
if someone cancel the event how can I generate a canceled invoice? To refund him.
Thank you
if someone cancel the event how can I generate a canceled invoice? To refund him.
Thank you
Last edit: 4 years 6 months ago by George.
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- Tuan Pham Ngoc
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4 years 6 months ago #138818
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Refunds
Hi George
We do not support that option. You will have to handle it manually somehow.
What payment gateway you are using? If you use a payment gateway which supports payment refund (like Stripe, PayPal Pro ....), you can click on the registration record and on the edit screen, you should see a button to allow Refunding the payment from within administrator area of your site. Maybe it will save you sometime (instead of having to login to payment gateway, find the payment and refund)
Tuan
We do not support that option. You will have to handle it manually somehow.
What payment gateway you are using? If you use a payment gateway which supports payment refund (like Stripe, PayPal Pro ....), you can click on the registration record and on the edit screen, you should see a button to allow Refunding the payment from within administrator area of your site. Maybe it will save you sometime (instead of having to login to payment gateway, find the payment and refund)
Tuan
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